“What you do speaks so loud that I cannot hear what you say” - Ralph Waldo Emerson “Knowing that body language means 93% of human communication is non-verbal, not being able to use it means not being able to communicate. Period” - Stefan Devito “The most important thing in communications is hearing what isn't said” - Peter F Drucker After taking this course you are going to: - Understand what people really think and use the right responses to persuade them - Analyse body language to find out what they think - Use that knowledge to pitch the right benefits to them - Understand their willingness to pay and price sensitivity - Feel more confident - Networking and prospecting during any sales presentation - Closing the sale in person Know how to use body language to influence and persuade anybody: life is all about persuasion: these techniques will be valuable not just in your professional career This course is structured to make it easy and intuitive to go from beginner to pro in body language. The knowledge you will gain in this course is essential for the following practical application. - Sales and customer relations - Building rapport & customer validation - Tonality for sales - Business development - In-person sales - Networking - Confidence - Impactful Elevator Pitching - Building rapport - Creating urgency - Over the phone sales - Knowing what they think - Train your voice - Tonalities of influence and persuasion - Sales management - Expanding teams and hiring - Partnerships that thrive - Managing in flat hierarchies - Portraying confidence and vision All of these aspects of success as an entrepreneur and sales pro are possible by making use of 93% of human communication – body language and tonality. “Get in touch with the way the other person feels. Feelings are 55% body language, 38% tone and 7% words.” - Anonymous